Privacy Policy

At Rasas Catering Ekspress (“Company,” “we,” “our,” or “us”), your privacy matters. This Privacy Policy explains how we collect, use, and protect your personal data when you interact with our website, services, and delivery platform.

1. Information We Collect
We may collect the following types of information:
● Personal Information: Name, email address, phone number, billing details, and delivery address.
● Order Details: Items ordered, partner restaurant, and event information.
● Payment Information: Processed securely through third-party payment providers (e.g., Vipps, card processors).
● Usage Data: IP address, browser type, device identifiers, and activity on our platform.

2. How We Use Your Information
Your data helps us provide and improve our services. Typical uses include:
● Processing and delivering catering orders.
● Communicating with you about your orders, support requests, or promotions.
● Providing real-time delivery tracking and notifications.
● Improving logistics, optimizing routes, and ensuring reliable service.
● Meeting legal, regulatory, and accounting obligations.

3. Sharing Your Information
We may share your data with:
● Partner Restaurants & Cafés: To prepare and fulfill your catering order.
● Delivery Personnel: To complete and track deliveries.
● Service Providers: Payment processors, IT, analytics, and marketing support.
● Legal Authorities: When required by law or to protect our rights.

4. Cookies & Tracking Technologies
We use cookies and similar tools to:
● Improve site performance.
● Remember user preferences.
● Analyze usage patterns to enhance user experience.

You can adjust cookie settings in your browser at any time.

5. Data Retention
We retain personal information only as long as necessary to provide services, comply with legal obligations, or resolve disputes.

6. Your Rights
Under applicable data protection laws (including GDPR), you have the right to:
● Access, correct, or delete your personal data.
● Object to or restrict certain types of processing.
● Withdraw consent where processing is based on consent.
● Request a copy of your data in a portable format.

To exercise these rights, contact us at: :privacy@rasas.no

7. Data Security
We implement administrative, technical, and physical safeguards to protect your personal data. While no method of transmission is 100% secure, we strive to use industry best practices to safeguard information,

8. Children’s Privacy
Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.

9. Changes to this Policy
We may update this Privacy Policy from time to time. Updates will be posted on our website, and the “Effective Date” will be revised accordingly.

12. Contact Us
If you have questions about this Privacy Policy or how your data is handled, please contact:
Rasas Catering Ekspress
Email: privacy@rasas.no
Phone: +47 123 456 789
Address: Agmund Bolts vei 47, 0664 Oslo, Norway